Work with us

Graphic Designer

Location: Remote / Hybrid (Depending on Location)
Company: Sarah & Daniel Sydney

Join Our Creative Team

Are you a creative, detail-oriented Graphic Designer with a passion for e-commerce and digital branding? Do you enjoy turning ideas into visually engaging designs that enhance the customer experience?

At Sarah & Daniel Sydney, we're looking for a talented Graphic Designer to help shape the visual identity of our fast-growing online brand. If you're passionate about design, creativity, and innovation, we'd love to hear from you.

About the Role

As our Graphic Designer, you will create visually compelling content across our website, digital marketing campaigns, and social media channels. Your work will play a key role in strengthening our brand identity and delivering an exceptional online shopping experience.

Working closely with our marketing and creative teams, you'll help bring ideas to life through engaging visuals that inspire customers and drive results.

Key Responsibilities

  • Design attractive, user-friendly graphics for our website, including banners, promotional graphics, landing pages, and product imagery.

  • Create marketing assets for social media, email campaigns, online advertising, and other digital platforms.

  • Develop creative concepts that align with our brand identity and marketing objectives.

  • Maintain consistency across all visual communications and ensure adherence to our brand guidelines.

  • Collaborate with marketing and content teams on new campaigns, product launches, and seasonal promotions.

  • Optimize designs for desktop and mobile viewing.

  • Stay informed about current design trends, e-commerce best practices, and emerging creative technologies.

What We're Looking For

We're looking for someone who has:

  • Proven experience as a Graphic Designer, preferably within an e-commerce or digital marketing environment.

  • Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or equivalent design software.

  • A strong portfolio showcasing creative and professional design work.

  • Excellent attention to detail and a strong sense of typography, color, composition, and branding.

  • The ability to manage multiple projects while meeting deadlines.

  • Strong communication skills and the ability to collaborate effectively with cross-functional teams.

  • A proactive mindset with a passion for creativity and continuous improvement.

Experience with Shopify, Canva, Figma, motion graphics, or basic video editing is considered an advantage but is not required.

What We Offer

At Sarah & Daniel Sydney, you'll become part of a growing international e-commerce brand where creativity and innovation are encouraged.

We offer:

  • A competitive salary based on experience.

  • Flexible working hours.

  • Remote or hybrid working opportunities (depending on location).

  • Opportunities for professional development and career growth.

  • A supportive, collaborative, and creative work environment.

  • The opportunity to make a real impact on a rapidly growing brand.

How to Apply

If you're excited about joining our team and believe you're a great fit for this role, we'd love to hear from you.

Please send us:

  • Your CV or résumé.

  • Your design portfolio.

  • A short introduction about yourself and why you'd like to join Sarah & Daniel Sydney.

Apply by email: Info@SarahandDanielSydney.com

 

 

Customer Experience Specialist

Location: Remote / Hybrid (Depending on Location)
Company: Sarah & Daniel Sydney

Join Our Customer Experience Team

Are you passionate about delivering exceptional customer service and creating outstanding shopping experiences? Do you enjoy helping people, solving problems, and working in a fast-paced e-commerce environment?

At Sarah & Daniel Sydney, we're looking for a friendly, motivated, and customer-focused Customer Experience Specialist to join our growing team. You'll play an essential role in ensuring every customer receives professional support before, during, and after their purchase.

About the Role

As a Customer Experience Specialist, you will be the primary point of contact for our customers. You'll assist with product inquiries, order updates, shipping questions, and general support while helping maintain the high level of service our customers expect.

Your goal is to create positive customer experiences that build long-term trust and loyalty.

Key Responsibilities

  • Respond to customer inquiries via email and other support channels.
  • Assist customers with product information, sizing guidance, and order-related questions.
  • Help resolve shipping, delivery, and return inquiries professionally and efficiently.
  • Monitor customer satisfaction and ensure timely follow-up on all support requests.
  • Work closely with our logistics and operations teams to resolve customer issues.
  • Maintain accurate customer records and communication history.
  • Identify opportunities to improve the overall customer experience.

What We're Looking For

We're looking for someone who has:

  • Previous experience in customer service, retail, or e-commerce (preferred but not required).
  • Excellent written and verbal communication skills.
  • A friendly, professional, and solution-oriented attitude.
  • Strong organizational skills and attention to detail.
  • The ability to work independently while managing multiple tasks.
  • Confidence using email, online systems, and customer support software.
  • A genuine passion for helping customers.

Experience with Shopify, Zendesk, Gorgias, Freshdesk, or similar customer support platforms is considered an advantage but is not required.

What We Offer

At Sarah & Daniel Sydney, you'll become part of a growing international e-commerce brand where customer satisfaction is our highest priority.

We offer:

  • A competitive salary based on experience.
  • Flexible working hours.
  • Remote or hybrid working opportunities (depending on location).
  • Ongoing training and professional development.
  • A supportive and collaborative team environment.
  • Opportunities for career growth within our expanding company.

How to Apply

If you're enthusiastic about customer service and would like to join Sarah & Daniel Sydney, we'd love to hear from you.

Please send us:

  • Your CV or résumé.
  • A short cover letter introducing yourself.
  • Any relevant customer service experience.

Apply by email: Info@SarahandDanielSydney.com