Payment Policy

Last Updated: July 7, 2026

At Sarah & Daniel Sydney, we strive to provide a secure, convenient, and reliable payment experience for all of our customers. This Payment Policy explains the payment methods we accept, how payments are processed, and how refunds are handled.

1. Accepted Payment Methods

We offer a variety of secure payment options. The payment methods available during checkout may vary depending on your country, currency, and device.

Available payment methods may include:

  • Visa

  • Mastercard

  • American Express (where available)

  • Bancontact

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other locally available payment methods displayed at checkout

Only the payment methods shown during checkout are available for your order.

2. Secure Payments

Your security is our priority.

All payments are processed through trusted and certified payment service providers using SSL (Secure Socket Layer) encryption, ensuring that your payment information is transmitted securely.

Sarah & Daniel Sydney does not store or have access to your full credit card or payment details. Sensitive payment information is handled exclusively by our secure payment partners in accordance with industry security standards.

3. Payment Authorization

Full payment is required before an order can be processed or shipped.

Once your payment has been successfully authorized and received, your order will enter our processing queue.

If a payment is declined, cannot be verified, or is flagged for security reasons, we reserve the right to delay or cancel the order until the issue has been resolved.

4. Pricing & Currency

All prices displayed on our website are shown in the applicable currency selected for your region unless stated otherwise.

Depending on your bank or payment provider, additional fees, exchange rate differences, or foreign transaction charges may apply. These charges are determined solely by your financial institution and are not controlled by Sarah & Daniel Sydney.

5. Refunds

If you are eligible for a refund under our Return & Refund Policy, your refund will be processed after the returned item has been received and approved.

Approved refunds are issued:

  • Within 14 days after inspection and approval of the returned item.

  • Using the original payment method whenever possible.

Please note that processing times may vary depending on your bank or payment provider. It may take several additional business days before the refunded amount appears in your account.

Original shipping costs are non-refundable unless otherwise required by applicable consumer protection laws.

6. Fraud Prevention

To protect both our customers and our business, all transactions are subject to security screening and fraud prevention measures.

We reserve the right to:

  • Request additional verification before processing an order.

  • Delay shipment while payment verification is completed.

  • Cancel orders suspected of fraudulent activity, unauthorized payment use, or abuse of our services.

7. Chargebacks & Payment Disputes

If you experience any issue with your order, we kindly ask that you contact our Customer Support team before initiating a chargeback or payment dispute.

Most concerns can be resolved quickly through direct communication, allowing us to provide the fastest possible solution.

Unnecessary or fraudulent chargebacks may result in delays, additional verification requirements, or restrictions on future purchases where permitted by law.

8. Contact Us

If you have any questions regarding payments or this Payment Policy, please contact our Customer Support team.

Sarah & Daniel Sydney

Email: Info@SarahandDanielSydney.com